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Some comments from those who have used the services of The Word & Web Smith.


“I am a web designer and have been for many years now. A client hired me to do her website and also wanted me to write the content for the website. I decided to hire Penni Smith to do the content writing. I am glad I did! I believe in hiring and using people who are gifted in areas stronger than I am; content writing is one of them.

Needless to say, my client was more than happy with what Penni did! Her response was this: ‘Penni is the best! I have those shimmering vibes when serendipity is at hand. Penni is a wizard and I am 1000% satisfied.’

Thank you, Penni, for the superb work.  I so look forward to using you again and again and again!”

“The Word and Web Smith built the website for the biography project I am working on. While I am very computer savvy, her knowledge and technical ability gave me the relief in knowing that I don’t have to worry about my website. Her training is easy and she is very patient (far more than I am.) I would strongly recommend that anyone needing a website hire her and let her do what she is so good at, so you can do what you are so good at.”

Patricia Smith, Author (and much more!),

“When you need help with technological problems, what you want is someone who knows her stuff. Penni knows her stuff. She thinks not only inside the box — what will work here?– but outside the box as well — this might be even better, what about this? Have you thought about this other option?

She has great patience as well. And if you’re a person without great patience, as well as a person who is technologically incompetent, a patient expert is exactly what you want. You will be pleased and confident with what Penni can offer you.”

—Susan Rushton, Author,,

“Penni is motivated, meticulous, and thorough in everything she does. Penni wrote some fundraising letters for our organization. They were well-written. She designed the whole package which included envelopes, response cards, and anything else that fit that campaign. In each instance, the mailing received a good rate of response. If you are looking for someone to produce the letter and other items for a fundraising, promotional, or other type of campaign, I’d definitely recommend Penni.”

— Bev Anderson, President, Pacific Chapter of the Neuropathy Association

“In all the completed projects I have observed, Penni is responsive to the client’s needs. She is diligent in her research, and her communication is prompt. Her imagination and command of the English language is superb. Her base knowledge is vast from marketing, computer programming to developing a winning catch phrase. Her work ethic is excellent and she is completely trustworthy.”

— Marilyn McNeall, for whom the Word & Web Smith did a resumé, and for whose employer Word & Web Smith did a website.

“I will happily recommend you to anyone who is in need of your skills.”

Daniella Zimmerman, site review client